If you receive calls that appear to be from a U1 number and the caller claiming to be from our fraud department, this is a spoofing attempt. The individuals will request personal account information and attempt to takeover the account. As a reminder, U1 will NEVER call or email you asking for personal or account information. If you have any questions or concerns about emails, websites or unsolicited calls related to Universal 1, please call our eCommerce representatives at 800-543-5000 option 0 or 937-431-3100 option 0.